Return and Refund Policy

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Thank you for shopping at Regal Swords England.

If, for any reason, You are not completely satisfied with a purchase. We invite You to review our policy on refunds and returns. 

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
•    Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Regal Swords England.
•    Goods refer to the items offered for sale on the Service.
•    Orders mean a request by You to purchase Goods from Us.
•    Service refers to the Website.
•    Website refers to Regal Swords England, accessible from https://www.regalswords.com/
•    You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
•    By email: regalswordsengland@gmail.com
•    By visiting this page on our website: https://www.regalswords.com/contact
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:
•    The Goods were purchased in the last 14 days
•    The Goods are in the original packaging
•    Product isn't used or damaged
•    You must provide proof of purchase 

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The following Goods cannot be returned:
•    Items made to Your specifications or clearly personalized.
•    Damaged items.
•    Outside of return period

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us
We cannot be held responsible for Goods damaged or lost in return shipment. 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:
•    By email: regalswordsengland@gmail.com
•    By visiting this page on our website: https://www.regalswords.com/contact